Hyundai Venue (QX): Towing / Towing Service

[A] : Dollies

If emergency towing is necessary, we recommend having it done by an authorized HYUNDAI dealer or a commercial tow-truck service. Proper lifting and towing procedures are necessary to prevent damage to the vehicle. The use of wheel dollies or flatbed is recommended.

On 2WD vehicles, it is acceptable to tow the vehicle with the rear wheels on the ground (without dollies) and the front wheels off the ground. If any of the loaded wheels or suspension components are damaged or the vehicle is being towed with the front wheels on the ground, use a towing dolly under the front wheels.

When being towed by a commercial tow truck and wheel dollies are not used, the front of the vehicle should always be lifted, not the rear.

If your vehicle is an AWD vehicle, it must be towed with a wheel lift and dollies or flatbed equipment with all the wheels off the ground.

CAUTION

An AWD vehicle should never be towed with the wheels on the ground. This can cause serious damage to the transmission.

CAUTION

• Do not tow the vehicle with the front wheels on the ground as this may cause damage to the vehicle.

• Do not tow with sling-type equipment. Use a wheel lift or flatbed equipment.

• Do not tow the vehicle with four wheels in contact with the ground if it is the vehicle equipped with IVT. Otherwise, the transmission will be seriously damaged. Also, make sure not to tow the vehicle connecting it with other vehicles including camper vans.

WARNING

If your vehicle is equipped with a rollover sensor, place the ignition switch in the LOCK/OFF or ACC position when the vehicle is being towed. The side impact and curtain air bag may deploy if the sensor detects the situation as a rollover.

When towing your vehicle in an emergency without wheel dollies:

1. Place the ignition switch in the ACC position.

2. Place the shift lever in N (Neutral).

3. Release the parking brake.

CAUTION

Failure to place the shift lever in N (Neutral) when being towed with the front wheels on the ground can cause internal damage to the transmission.